Collect+ StoreScan App privacy policy

Your personal data

As set out in your agreement with us, PayPoint’s use of your personal data is set out in our privacy statement available at: https://www.paypoint.com/privacy-statement

Other than for the log on process, we do not use this app to collect your personal data and you are requested not to submit personal data to us via the app.

The service

The app is to be used in connection with the PayPoint Parcel Service and you should only use this app if you have an agreement with us for this service. The terms and conditions applicable to the Parcel service and this app are set out in your general retailer agreement.

Function

This app is to enable Collect+ locations to:

  • Scan parcels delivered by carriers/partners;
  • Scan parcels dropped off by customers;
  • Scan parcels for collection by carriers/partners;
  • Scan parcels for collection by customers;
  • Print parcel labels in store; and
  • Check status of parcels currently in store.

For you to be able to use this functionality, You need to expressly choose to share certain types of data with us. This is not automatic.

Use of the camera

You can use your camera to scan parcels. To use this functionality, you do not need to allow the app to access your photos library. If due to your own setting you find you have stored photos of the parcels scanned, you do not need to retain the photos once the data has been submitted to us.

Your photos

We will not access images on your device, and we will never scan or import your photo library or camera roll. Access to your camera is to allow you to scanparcels.

You should not submit any photos to us that are contrary to the terms of our agreement with you.

Use of Location Data

To enable the app, the user must grant access to location permissions at the outset of use. We have a requirement to capture the device location for transactions to support any potential investigations into any suspicious/fraudulent activity. The device location is translated into latitude/longitude values and logged internally.

Use of the data

We only use the data provided to us via this app for us and/or our service providers to provide the Parcel service to You and do not share it with third parties other than as specified in our agreement with You.

Contact details

If you have any questions in relation to this privacy policy please contact:

Data Protection Officer
PayPoint
1 The Boulevard
Shire Park
Welwyn Garden City Hertfordshire, AL7 1EL


20th May 2024