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If you've used PayPoint to make a payment and have a query about your bill, account or service, please contact your bill issuer or service provider directly. Otherwise, please carry on and complete the form.

If you are notifying us of a new Change of Ownership (COO), please visit our COO page. Otherwise, please carry on and complete the form.

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Get in touch

  • Media/press enquiries


    +44(0)207 251 3801,

  • Client enquiries

    New business & sales

    Advertising opportunities

  • Retailer enquiries

    Information, enquiries & support

    freephone 0800 310 0000,

    Contact Centre opening hours

    Monday - Friday 8am - 8pm, Saturday 8am - 6pm, Sunday 10am - 4pm

Our offices

  • Head office: Welwyn Garden City, UK

    1 The Boulevard Shire Park, Welwyn Garden City, Hertfordshire, AL7 1EL, UK

    T. freephone 0800 310 0000

  • Bucharest, Romania

    SC PayPoint Services SRL, Piaţa Charles de Gaulle nr. 15 etaj 16, sector 1, Bucureşti, Romania

    T. +4021 409 1400